During these unprecedented times, we're so honored to have associates who are putting in 110%! They are true heroes, and we're so grateful to hear our families feel the same way. Thanks to our incredible dedicated associates and to families who took time to reach out directly to our communities with their heartfelt cards, letters, and emails. Join us in sending our gratitude to those on the front lines helping to maintain the health and safety of our residents, associates, and their communities!
Below are some of the countless emails our communities and associates have received.
I am so grateful to the BV staff and community for keeping the residents safe. Rather than feel outraged that the residents are encouraged not to leave the community, I am grateful since it has been established that Covid spreads when residents leave the community. I know BV has been following the protocol of Governor Hogan that aligns with the protocol of the CDC. Rather than feel that the residents are held prisoner, I feel that their lives are being protected. I cannot say enough wonderful things about BV. This is an incredibly caring staff and it really is a Village that supports and cares for the residents with their safety first. These caregivers should be honored as they have shown up for work day in and day out. I applaud them. Thank you, BV. My mother is a resident and is 93. She survived the polio epidemic and hopefully, she will survive this too with the kind guidance and support of BV staff. A big thank you!!!
Madalyn M.
Brightview Perry Hall is a wonderful senior living community. The residents embrace the community spirit and look out for and support each other. The staff are top of the line and care for each resident as if they are family. The leadership is exceptional. They have done an amazing job keeping the facility COVID free while keeping the residents safe and engaged. I cannot think of a better place for my mom to live.
Nan R.
Amazing work during the COVID pandemic by the entire staff.
Anthony C.
Brightview Mays Chapel does everything right. My mom has lived there for three years and loves it. They have kept their residents safe and still happy during COVID-19 with solid guidelines and restrictions but also still providing fun and entertaining activities. The staff are all fabulous!!
Susan F.
WOW, Brightview North Andover is exceptional! My 95 year old Mother, with dementia, moved in February 2020. It was a very difficult first week, without the help and guidance from the staff, the move would have been impossible. I have worked in the medical field for over 25 years and have high expectations, the staff at Brightview has surpassed them. They are all so respectful, caring, and thoughtful, not too mention knowledgeable regarding outside resources when needed. Half of the year I live out of state, knowing my Mom is receiving such quality care is invaluable. I love getting emails each week with updates informing me of what is happening with the Covid and activities that are scheduled. I can't say enough about the professionalism of the staff at Brightview! So many of their staff go above and beyond caring for my Mom. I am so thankful to have found such an amazing home for my Mom.
Sharon L.
Prior to her move to Brightview, my brothers and struggled for 2 years following our father’s death to find a place for our mother that would make us confident in the level of care provided, but also the level of caring attendants who would reassure her when we weren’t there. Brightview has surpassed all of our expectations. The staff knows us all by name, they are extremely responsive to our calls and concerns (especially during COVID-19), and the food activities and other amenities are outstanding. Brightview Shelton is a place we love to visit to see Mom, but also a place we love to visit to see staff. It has exceeded all of our hopes for a comfortable, safe, socially inclusive home for our Mom.
Liz B.
I was relieved there was such a good facility during COVID while I'm so far away from my grandparents. I had the option of a very convenient virtual visit from the comfort of my own home. I really like the options available for activities and all I hear are good things about the staff. This is a relief because having grandparents in my own home wasn't a feasible option. I'm ecstatic to know they are being cared for constantly. Thank you danvers staff!!!! You're like family to me.
Christine C.
The care my mom has received at Brightview Great Falls has been wonderful. The associates and management team have the resident’s safety and satisfaction as a top priority. They have taken heroic measures to ensure the residents and employees have remained healthy during the COVID 19 pandemic. The community is beautiful, clean, and well maintained. I highly recommend Brightview Great Falls.
Liz H.
Kadine,
Can’t thank you and your staff enough for the care and thoughtfulness you spread each and everyday to my Mom Peggy and the other residents in your care.
The rolling Safari happy hour bar is not only hysterical but I’m sure a big hit in the community. Thanks again to you and your dedicated staff. Be well, stay safe and our gratitude is endless.
All the best, Dean and the rest of the family
Laura,
I just want to compliment you and Vanessa. Fantastic communication through this very difficult time! And I really appreciate that Vanessa and her staff are taking the time to send more “Bright Moments” pictures and even phone calls. It is very much appreciated!
Judy W.
Hi Daren,
Thank you for updating and keeping family informed of the changes at Brightview due to the Coronavirus. Thank you for all of hard work during these unprecedented events. I truly appreciate the care and concern you have for my family members in keeping them safe and healthy.
Sincerely,
Deb P.
Hi Maria,
You all play such an important role in my mom's (and everyone's loved ones) lives day in and day out, it really takes exceptional people to be able to work in your industry not to mention during a situation like this. I just wanted to let you know how thankful I am that my mom is under the care of your facility, with you in charge and all your amazing staff that have made my mom feel nothing but loved and cared for since she arrived and have made me rest a bit easy knowing she is in safe and loving hands day in and out.
Hi Heather,
Thank you for letting me know. I really appreciate it. I can’t thank you and everyone for taking such good care of everyone that resides at Brightview. It is so nice to know my Aunt is in such good hands and is being looked after. My mom always said to me everything happens for a reason, if this were last year she would be in an apartment on her own. I am so thankful for her move to Brightview and all of you.
Thank you
Tina
Hi Andrea,
Jenna and the Arlington team are working so hard and doing so much to keep my mother and all the residents safe and happy. It’s an overwhelming responsibility and they handle it with grace and kindness every day. I so appreciate their communication with us as a family and the everyday kindness they show my mother. Thank you for all you do to insure that is the case.
I just wanted to reach out and say hello and a special thank you. My family and I are most grateful for the entire Arlington team and all they do each and every day to help my mother feel a little less isolated during this crisis. (A special shout out to Paula Feldman who sets up zoom meetings with my mom like a champ 😊).
Warmest Regards,
Paula
Special note to the Brightview team…my mother repeatedly spoke of the incredible kindness from the entire Brightview team. As she saw one associate after another, she pointed them out and spoke of their kindness to her. Thank you to the entire Brightview team for being there with our mother in this difficult time when we are unable to be there for her. We appreciate every small (and great) gesture of kindness you extend to her more than you know.
With Our Deepest Gratitude,
Paula R.